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Real-Time Teaming in Healthcare

Clint Maun, CSP

Effective teaming is difficult to accomplish and sustain. It is especially challenging in healthcare because we are still battling parent-child medical models. Time management problems, staff training, leadership issues, human resource's shortcomings and a host of other issues often stand in our way. To be successful in improving our organizations, particularly in quality and budget areas, we must involve individuals in effective/efficient teams that make an immediate difference.

Implementing the correct process with focus on successful outcomes is critical for success. No longer can we run long-established committee meetings with the same individuals that aren’t achieving results. Tremendous opportunities are missed by not involving a team of employees to organize efforts and produce successful outcomes.

If you are experiencing problems with…

1.    a horrible shift report process
2.    “rounding" methodologies that just don’t work
3.    long-standing committees that don’t accomplish results
4.    failed methods to “empower” co-workers
5.    developing a sense of positive outcomes that can be immediately observed
6.    terrible inter-turf/territory relationships between departments, shifts, sections, and units
7.    a sense of frustration about certain individuals holding their team back from success

…then you need to be a part of this invigorating action-packed session.  It is possible that leadership can implement effective health care teaming by using real-time techniques. It is important that we are involved in adjusting the “game as the game is played”. This program will allow the participants to clearly accomplish this goal.


In this action-packed session the participants will be involved with information they can use to:

1.    Develop immediate real-time teams on shifts, units and departments.
2.    Use effective “huddles” for solving problems or taking advantage of opportunities.
3.    Implement immediately effective reward/recognition systems for newly developed fast paced teams.
4.    Develop a method for leadership that focuses on team intervention/team scoreboard/team reward/recognition and moves away from an outdated management role.
5.    Successfully document overall success for facility specific or organization wide initiatives.

This program will include real-time teaming processes where the participants can experience a feel for the methods and techniques necessary to ensure a successful team. In addition, case studies and examples will be clearly demonstrated to profile successful organizations that are moving to this particular process in their daily work flow.