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Growing Measurable Employee Satisfaction for Brand Differentiation


Clint Maun, CSP

Aging service organizations’ achievement of ongoing brand recognition is directly related to the level of engagement and satisfaction of their employees. Beyond measuring employee satisfaction, how can leaders gauge co-worker satisfaction and engagement and benchmark improvement? This session will detail 3 Keys for developing successful employee performance outcomes.

Objectives:
At the completion of this session, participants will be able to:
  1. Implement the 3 Keys while understanding their interrelationship for outcome achievement
  2. Incorporate proven methods that leaders can use to ensure the 3 Keys are in action on an ongoing basis
  3. Develop communication techniques for attaining and sustaining skillful and energized co-worker engagement
  4. Discover proven solutions for creating a continuing culture of involvement in growing the brand 
This presentation is based upon research and implementation coaching put into practice within aging service organizations throughout the country. Clint will incorporate lecture, case study, group discussion with a question/answer follow-up.

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