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We're in the People Business

Clint Maun, CSP

This interactive presentation will involve the participants in a “mental re-engineering” concerning our actual business involvement. This session will explore, in an invigorating manner, methods to develop a true “people” focus that will guide organizational success.
 
Objectives:
The participants through this presentation will be able to:
  1. Thoroughly understand why a “people” focus is of tremendous benefit in prioritizing daily work activity.
  2. Realize how the correct focus can prove mentally stimulating and at the same time thoroughly define realistic targets.
  3. Prepare the leadership for another type of service philosophy utilizing a four-step model.
  4. Implement high quality customer service that is delivered by high quality performers.
This session will utilize group discussion, question and answer, neighborhood chats, lecture, humor and realistic case studies that affect today’s “people” business.

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