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Real-Time Teaming in Healthcare

Clint Maun, CSP

Effective teaming is difficult to accomplish and sustain. It is especially challenging in healthcare because we are still battling parent-child medical models. Time management problems, staff training, leadership issues, human resource's shortcomings and a host of other issues often stand in our way. To be successful in improving our organizations, particularly in quality and budget areas, we must involve individuals in effective/efficient teams that make an immediate difference.

Implementing the correct process with focus on successful outcomes is critical for success. No longer can we run long-established committee meetings with the same individuals that aren’t achieving results. Tremendous opportunities are missed by not involving a team of employees to organize efforts and produce successful outcomes.

If you are experiencing problems with…

1.    a horrible shift report process
2.    “rounding" methodologies that just don’t work
3.    long-standing committees that don’t accomplish results
4.    failed methods to “empower” co-workers
5.    developing a sense of positive outcomes that can be immediately observed
6.    terrible inter-turf/territory relationships between departments, shifts, sections, and units
7.    a sense of frustration about certain individuals holding their team back from success

…then you need to be a part of this invigorating action-packed session.  It is possible that leadership can implement effective health care teaming by using real-time techniques. It is important that we are involved in adjusting the “game as the game is played”. This program will allow the participants to clearly accomplish this goal.

Objectives:

In this action-packed session the participants will be involved with information they can use to:

1.    Develop immediate real-time teams on shifts, units and departments.
2.    Use effective “huddles” for solving problems or taking advantage of opportunities.
3.    Implement immediately effective reward/recognition systems for newly developed fast paced teams.
4.    Develop a method for leadership that focuses on team intervention/team scoreboard/team reward/recognition and moves away from an outdated management role.
5.    Successfully document overall success for facility specific or organization wide initiatives.

This program will include real-time teaming processes where the participants can experience a feel for the methods and techniques necessary to ensure a successful team. In addition, case studies and examples will be clearly demonstrated to profile successful organizations that are moving to this particular process in their daily work flow.

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